
Ejuu for families
A little help, right here.
Setup, tablet connections, and answers for your family.
Using Ejuu
How do I add another tablet?
In parent controls, tap Add Another Device. On the new tablet, open Ejuu’s Parent area, enter the PIN, then choose Connect your phone and Generate pairing code. Scan the QR using your phone camera, sign in if needed, and tap Pair tablet. A code expires after ten minutes; generate a new one if needed.
How do I change the name or avatar?
Tap the shape beside the tablet name to choose a color and symbol. Tap Name this tablet or Rename tablet to change its nickname. Both choices save to your parent account. A name like “Blue tablet” is enough; a child’s real name is optional.
Why hasn't a bonus arrived?
Check that the tablet is connected to the internet and open Ejuu. Updates normally arrive while Ejuu is open or tablet protection is running. Tap Refresh on your phone, then Time history. “Queued” means it is waiting; “Received by tablet” confirms delivery.
If a request was interrupted, use Retry saved bonus. Do not send a different bonus just to check whether the first one arrived.
How do I adjust saved minutes?
Use Bonus minutes to add time. Expand Remove saved minutes to subtract an amount, then confirm. The updated tablet must connect before the change takes effect. Removal takes up to the requested amount and cannot make the balance negative. Time history shows the amount actually applied.
What do Reports show?
Reports show totals from the tablet’s saved ledger: learning rewards, other rewards including chores, parent bonuses, playtime used and parent removals. These are lifetime totals from available local records, not daily or weekly reports. Learning history separately shows newly recorded attempts and completions, with subjects, grades, first-try results, retries and earned minutes. New activities also include the actual questions and correct answers, or the research challenge prompt. Older activities without saved question text show that it is unavailable. Refresh after the updated tablet connects.
Why isn't the balance counting down on my phone?
The phone shows the tablet’s last reported balance, not a live countdown. Check the timestamp and tap Refresh for its latest report.
How do I add Ejuu to my iPhone Home Screen?
Open parent controls in Safari. Tap Share, then Add to Home Screen and Add. Keep Open as Web App on if that option appears. The Ejuu icon opens your parent controls; no App Store download is needed. You may need to sign in the first time.
How can I stop tablet protection?
On the phone, choose Ejuu Off and confirm. Wait for the tablet to receive it, then refresh to check the reported status. If the tablet is offline or Android suspends Ejuu, remote changes wait. You can always use the local control: open Ejuu’s Parent area with your PIN, choose Tablet protection, then turn protection off. If the app is unresponsive, use the tablet’s Accessibility settings to disable Ejuu tablet protection. Signing out on your phone does not turn protection off.
Which settings can I change from my phone?
The updated tablet supports protection on/off, age group, practice/Level Up/challenge and extra-credit rewards, bonus and removed minutes, and chore approval. Accessibility permission must be enabled on the tablet. Written extra-credit answers are reviewed on the tablet, where they remain stored. Check the reported status after changing a setting; sending a request is not confirmation that the tablet applied it.
Which devices are supported?
Ejuu has been tested on a Fire HD 8 running Fire OS 8.3.3.8. The Amazon submission includes all compatible Fire tablet models, but each model has not been physically tested. Store availability is pending approval. Parent controls are verified on an iPhone. The child app is not available for iPad.
Need a hand?
Email support@ejuu.app for help with Ejuu.
Include the tablet model, what you tapped, and the exact message you saw. Do not send passwords, parent PINs, or pairing codes.
Delete my Ejuu account and data
To request deletion of your parent account and associated cloud data, email support@ejuu.app from the email address you use to sign in. Use the subject Delete my Ejuu account.
We will verify that the request is yours before deleting data. Never send a password, parent PIN or pairing code. Account deletion removes access to phone controls; it does not automatically erase the data stored on your child's tablet.
Before deleting your account, open the tablet's parent controls, turn Ejuu protection off, and disconnect the parent phone. If you also want to erase the tablet's saved minutes and progress, clear Ejuu's app data in the tablet's system settings after turning protection off. That local deletion cannot be undone.